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Efficiency is the name of the game! So is communication. It’s what you need to keep diners happy. Remember, you need to keep diners smiling.

HANGING OUT IN THE QUEUE

  • An awesome hostess will keep diners informed and happy. Be honest about delays.
  •  Make sure there’s a waiting area where diners can get drinks and snacks.
  •  Offer free wi-fi to diners and tell them about it.

    SELFIE PROMO
  •  Get your guests to take a selfie and tag in your restaurant for a free drink or snack!
  •  Put the info on an easily viewed table talker or coaster.

    A team that rocks together stays together!

    SEATED AND READY TO EAT

  •  Offer diners snack platters while they wait for their drinks order.
  •  Keep diners happy with free bread baskets.
  •  Employ extra staff during the busy period to clear tables.
  •  Push wines to free up the bar.