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SADAG on the importance of #FairKitchens helpline and partnership with Unilever Food Solutions.

A kitchen is unlike any other workplace. The intense pace, close quarters and long hours can create a challenging environment, especially when employees aren’t working in sync. It’s an incredibly tough working environment.

To offer our support, Unilever Food Solutions through #FairKitchens have partnered with The South African Depression and Anxiety Group to launch a free 24/7 helpline.

We chatted to the team to find out why the #FairKitchens free 24/7 helpline is necessary in the Foodservice Industry.

WHO IS SADAG


WHO IS SADAG

"For 26 years, The South African Depression and Anxiety Group has served as a support network for South Africans who live with mental health problems and associated disorders. We currently manage a 22-line counselling and referral Call Centre that assists in over 600 calls a day from everyday South Africans."

WHAT IS THE FAIRKITCHENS HELPLINE?


WHAT IS THE FAIRKITCHENS HELPLINE?

"The #FairKitchens helpline provides free telephonic counselling, containment, crisis intervention and support. The toll-free helpline will offer first line intervention for those affected by mental illness."

WHY DO WE NEED A HELPLINE IN THIS INDUSTRY?


WHY DO WE NEED A HELPLINE IN THIS INDUSTRY?

"In a study conducted by the Research & Analysis Department of the HTA School of Culinary Art, alarming statistics were released where 48% of the respondents said that they were experiencing stress-related illnesses."

WHAT TYPE OF STRESSES DO KITCHENS FACE?


WHAT TYPE OF STRESSES DO KITCHENS FACE?

"Some of the reported stressors included long working hours, constant pressure, unskilled labour forces, workplace politics, feeling burn-out, conflicts and the late-night shifts. According to the study, 63.4% of the respondents were from the Africa and the Indian Oceanic region."

HOW CAN THE TOLL-FREE NUMBER HELP?


HOW CAN THE TOLL-FREE NUMBER HELP?

Our counsellors can give callers and their families:

  • Practical solutions and information on how to better manage their mental health
  • Self-help tips
  • Referrals to Psychiatrists, Psychologists, GPs, Hospitals, Clinics and Trauma Centres
  • Online Resources and Apps
  • Help in Emergency Situations
WHEN CAN I CALL?


WHEN CAN I CALL?

"You can call at any time, the #FairKitchens helpline is available free any time of the day, every day of the week. This helpline is for everyone in the foodservice industry seeking help and there is no stigma or judgement, we are here to help you."