Efficiency is the name of the game! So is communication. It’s what you need to keep diners happy. Remember, you need to keep diners smiling.
HANGING OUT IN THE QUEUE
- An awesome hostess will keep diners informed and happy. Be honest about delays.
- Make sure there’s a waiting area where diners can get drinks and snacks.
- Offer free wi-fi to diners and tell them about it.
- Get your guests to take a selfie and tag in your restaurant for a free drink or snack!
- Put the info on an easily viewed table talker or coaster.
A team that rocks together stays together!
SEATED AND READY TO EAT
- Offer diners snack platters while they wait for their drinks order.
- Keep diners happy with free bread baskets.
- Employ extra staff during the busy period to clear tables.
- Push wines to free up the bar.